Effective Date: 01/01/2024
Welcome to Reyna Care. We are committed to protecting the privacy of our clients, employees, and visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.
1. Information We Collect
We may collect the following types of personal information:
- Clients: Name, address, phone number, email address, date of birth, social security number, health information, emergency contact details, payment information, and any other information necessary for providing care.
- Employees: Name, address, phone number, email address, date of birth, social security number, employment history, education background, health information, and any other information necessary for employment purposes.
- Visitors: Name, email address, phone number, and any other information provided through contact forms or other means of communication.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide home care services to our clients
- To communicate with clients and their families
- To manage and support our employees
- To comply with legal and regulatory requirements
- To improve our services
- To respond to inquiries and provide customer support
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as billing and payment processing, IT services, and data storage.
- Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose information when necessary to protect our rights, privacy, safety, or property, and that of our clients, employees, or others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and administrative safeguards to protect against unauthorized access, use, or disclosure of personal information.
5. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and internal policy requirements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information
- The right to request the deletion of your personal information
- The right to object to the processing of your personal information
- The right to request the restriction of processing your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the effective date.
8. Consent to SMS / Text and Mobile messaging
No mobile information will be shared with third parties / affiliates for marketing / promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You may chose to opt out of SMS messages at any time by contact us below or replying STOP to any SMS message
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Reyna Care
3143 S 840 E Suite 310
St George, UT 84790
1-435-274-3660
[email protected]
Thank you for choosing Reyna Care. We are dedicated to providing you with high-quality, personalized care while protecting your privacy.